01 · Work
What we do, in three forms.
Strategy is the center of the practice. Programming, engagement, and convening are how it gets delivered to the rooms where it matters. Most engagements draw on more than one.
01 · Strategy
Where do we go from here, and how do we know we got there?
The most common question is some version of where do we go from here. An engagement begins with that question, a calendar, and an honest assessment of what the organization is actually for.
Common entry points include how an organization develops its next generation of leaders, what positioning to take into a new phase, where mission and operations have come apart, and how to engage city government or a public agency on an emerging issue.
The deliverable is usually written — a memo, a framework, a positioning paper an organization can act on. A retainer extends a single engagement into a longer cadence: quarterly memos, a standing check-in, periodic refreshes as the field changes.
The civic audit looks at an institution, network, or field and asks where civic life is strong, what capacities have atrophied, where the work sits in its broader context, and what comes next. It is the most common standalone engagement.
02 · Programming and engagement design
Strategy answers what to do. Programming answers how, and to whom, and over what arc.
A program arc shapes a season or a year of an organization’s offerings — a member education series, a public lecture track, a fellowship cycle, a season of public conversations. The arc has a shape: where it starts, what it builds toward, who carries which session, how it concludes.
An engagement process designs how a community is consulted on a decision that affects it — a budget priority, a land-use change, a strategic plan, a transition. Done well it produces real legitimacy. Done poorly it produces theater. The practice has spent a lot of time on the difference.
Curriculum design extends the same craft to training programs and workshop series. Often these are the deliverable from a strategy engagement — the way an organization actually builds the capacity it discovered it needs.
03 · Convening, facilitation, and practice
How the work lands when the room matters.
A hosted convening is a single occasion — a retreat, a dialogue, a town hall, a working session — held for the question that brought the room together. Sometimes inside one organization, sometimes across many. The host is responsible for the design of the room, the framing of the question, and what gets carried forward after.
Standing facilitation is recurring: a board, a working group, a coalition’s standing committee, a member gathering held on a regular cadence. The work over time is to keep the room productive — moving on the right questions at the right pace, not on the wrong ones at any pace.
When the engagement calls for it, the work draws on programming from the Palmer Institute — a civic education center the practice also runs.
An engagement begins with a question and a calendar. It ends with the organization more capable than it started.The shape of the work
Start a conversation
Email seth@backroomstrategies.com to start a conversation. A short message — what you’re working on, what’s hard about it, what kind of help might fit — gets a reply from Seth in a few days.